It is the role of the mediator to be entirely impartial. As mediators, we know that people can hold strong differences of opinions and communication may well have become strained or even stopped. It is our role to help people find the way to have their say, listen and hear the other persons view and take that forward to be constructive, rather than being more entrenched in a difference of opinion. The mediator facilitates and assists people to better communicate with one another in order to reach their own agreed and informed decisions.  

Discussions in mediation can relate to how divorce proceedings may be handled, for example, or how financial matters can be resolved. Mediation can help to discuss child arrangements, how they may be formulated or updated and evolve as children grow up and plans change.